Confidence.

Mobridge Regional
Hospital & Clinics

Full Stack Digital Partner

2040 W Main St. Ste. 304, Rapid City, SD 57702 | 605.939.0709 | reach@projex.co

GAPS + CONFIRMATIONS

GAPS

Schedule

No budget range or grant ceiling
No target go-live date
Award is listed as 24 Sep and 1 Oct
A late grant may move the contract only
Phase one versus optional is unclear
Written questions are due today

questionsA + Bto confirm

needed for a reliable timeline

Inventory

Section 4 still reads “[Insert estimate]”
No page, PDF, or media count
Migrate versus rewrite is undefined
Writers and approvers are not named
Renovation photo and video are “possibly”
TAO export capability is unknown
MABU, hosting, and DNS are unknown

questionsC1–C3to confirm

needed to estimate migration

Platform

Platform is listed as “WordPress or comparable”
Custom admin and API are not confirmed
HIPAA forms versus WordPress plugins
UKG widget versus API synchronization
WCAG AA and Core Web Vitals evidence
Who patches production after launch

questionsD3–D7to confirm

needed before architecture

PLEASE CONFIRM

Owners

C2 · H2

Day-to-day owner besides HR
Marketing, IT, and HIM
Design review rounds
Number of CMS users
Proposal contact
Committee versus single owner

Live Extras

C4 · C5

Foundation and donate pages, Education calendar, Student opportunities, Virtual tour
Branding — identity, logo system,
print / digital kit
Discoverability — SEO, SMO, AI — on-page, technical, local

Custom Option

D3–D4

Staff admin and API allowed?
Price WordPress and custom
Source-code ownership
SSO and U.S. hosting rules
HIPAA forms path
Who hosts after launch

Integrations

E1–E3

UKG widget or API
Retire or rebuild the on-site job application?
Bill-pay vendor, Patient portal and Phreesia
CMS machine-readable price file
Link, widget, or API

HIPAA / BAA

G1–G2

Which forms may collect PHI
Should a BAA be assumed?
Newborn photo gallery
Testimonials and consent
Plugin versus BAA

Scoring

Section 9 skips to Section 11
Evaluation criteria are missing
May scoring weights be shared?
Format and page limits
Oral interview

Inventory, integrations, and HIPAA forms cannot be priced without answers.
Grant funding may change phase one — not whether the site gets built.

P/ 2

GO WITH Confidence.

WORDPRESS + CUSTOM

→ Hybrid is recommended unless custom work is not permitted.

APPROACH

WordPress

News, Foundation, and education
Careers storytelling
Redirects and on-page SEO
GTM and analytics
Official embeds only
MyMobridge and Phreesia links
No PHI stored in the CMS

OKif WordPress is required

OR with plugin and AA tradeoffs

Hybrid

Public site and staff admin
API for directories
UKG listings kept current
Form API, with no PHI in the CMS
Price-file endpoint
Staff can edit without a developer
Owned handoff, or hosted and maintained by PROJEX
Optional branding: identity, logo system, print / digital kit

RECrecommended approach

OR two separately priced options

Custom API

HIPAA forms and a BAA-capable host
UKG feed or API synchronization
CMS machine-readable price file
Provider and location source of truth
Department-level editors
AA and Core Web Vitals evidence
A smaller, vendor-owned codebase

USEwhen WordPress cannot

OR sync and a BAA need custom

WORDPRESS LIMITS

HIPAA Forms

Custom API

Many plugins store PHI
Hosts often decline a BAA
Encryption and retention
Keep PHI out of the CMS

UKG Sync

Custom Work

A widget is acceptable
An API avoids double entry
Retire the on-site form?
Not a WordPress plugin

Price File

Endpoint

The live site uses static PDFs
A machine-readable file is required
Versioned chargemaster
Not a WordPress page

AA + CWV

Front End

Page builders often fail AA
Plugin stacks often fail Core Web Vitals
A VPAT or third-party audit is needed
API and custom front end

Security

Secure Backend

Fewer plugins
Room for future interfaces
A clear owner for patches
A BAA-capable host

MyMobridge, Phreesia, and bill pay should use official embeds only, not a rebuild.
A custom admin and API are needed where WordPress cannot meet the RFP.

P/ 3

GO WITH Confidence.

ASK + CLARIFY

@ Full questions list on P/ 5 — sent to danielle.keller@mobridgehospital.org

QUESTIONS

A + B + C

A1: Today’s question cutoff and timezone
A2: 24 September versus 1 October award
A3: Go-live if the grant is delayed
B1: Budget or grant ceiling
B2: Phase one versus optional
B3: Grant reporting dates
C1: Replace “[Insert estimate]”
C2: Migrate versus rewrite
C3: Photography, video, and tour
C4: Foundation, extras, and branding
C5: Discoverability — SEO, SMO, AI — not listed in the RFP

11questionsSchedule + Budget + Content

D + E

D1: TAO export, MABU, and DNS
D2: Hosting and HIPAA hosting
D3: Custom admin allowed?
D4: Price WordPress and custom
D5: Code ownership and handoff
D6: Disallowed stacks, SSO, and users
D7: Who patches production
E1: UKG product and the current job form
E2: Portal, Phreesia, and bill pay
E3: Which APIs can be authorized

10questionsPlatform + Integrations

F + G + H

F1: Provider count and source
F2: Clinic brand treatment
G1: PHI forms and a BAA
G2: Gallery and testimonials
G3: AA evidence and languages
H1: Missing Section 10
H2: Owner besides HR
H3: Insurance and contract terms
H4: Proposal format limits

9questionsDirectory + Legal + Process

PLEASE SEND

A3 Go-live

Provide

What date should the new site launch, and does a late grant move that date?

C1 Count

Provide

Please replace “[Insert estimate]” with page, news, PDF, and media counts.

D3 Custom

Provide

Is a staff admin and API acceptable if non-technical staff can still edit?

E1 UKG

Provide

Which UKG product, widget or API, and should the current job form be retired or rebuilt?

G1 BAA

Provide

Which forms may collect PHI, and should vendors assume a BAA?

H1 Score

Provide

Was Section 10 meant to be evaluation criteria? Please share categories and weights.

The full numbered list is on P/ 5.
Each question maps to an RFP gap that changes price, timeline, or legal risk.

P/ 4

GO WITH Confidence.

QUESTIONS + DETAIL

@ Full numbered list — sent to danielle.keller@mobridgehospital.org

A. Schedule + Award

A1: Confirm questions submitted 27 August 2026 will be answered and shared with all vendors. What is the cutoff time and timezone?
A2: Which award dates govern: the header (1 October) or Section 7 (selection 24 September, contract 1 October)?
A3: What is the target go-live date? If the grant decision slips, does launch move with contract signature?

B. Budget + Phasing

B1: What is the budget range or grant ceiling, and which costs may the grant cover?
B2: If funding is partial, what is phase one versus optional — virtual tour, custom directory, UKG API, new photography?
B3: Are there grant reporting or deliverable dates?

C. Content + Inventory

C1: Please replace Section 4 “[Insert estimate]” with page, news, PDF, and media counts, or provide a sitemap export.
C2: Should existing content be migrated as-is, lightly edited, or rewritten? Who writes, who approves, and how many review rounds?
C3: Are renovation photography, video, and a virtual tour in the base bid or optional? Are existing rights available?
C4: Confirm extras in scope: Foundation and donate pages, education calendar, newborn gallery, student opportunities, testimonials, and the current job application. Branding — identity, logo system, and a print / digital kit — is available even if not requested. Refresh the identity, or keep the current one?
C5: Discoverability — SEO, SMO, AI — on-page, technical, local — were not listed in the RFP. Should they be included?

D. Platform + Hosting

D1: Can TAO export content? Is Agency MABU still under contract? Who hosts and controls the domain, DNS, and SSL?
D2: Hospital-hosted, vendor-hosted, or no preference? Any U.S. residency, HIPAA hosting, or backup and recovery requirements?
D3: Is a custom staff admin, API, and public site acceptable if non-technical staff can still update the site?
D4: May vendors price a WordPress-only option and a custom admin / API option as two separately priced approaches?
D5: Who owns source code after launch? Should the bid include an owned handoff package, or hosting and maintenance by PROJEX?
D6: Are any technology stacks disallowed? How many department-level CMS users? Is Microsoft 365 or other SSO required for admin access?
D7: Who patches production after launch — Hospital IT, a vendor retainer, or a third party?

E. Integrations

E1: Which UKG product is in use, and is a widget, feed, or API available? Should the current on-site job application be retired or rebuilt?
E2: For MyMobridge, Phreesia, bill pay, and price transparency: deep link, official widget, or API? Who is the bill-pay vendor? Must the CMS machine-readable price file be published and kept current?
E3: If a custom API is allowed, which of those systems have APIs the Hospital can authorize?

F. Directory + Locations

F1: About how many providers, and what is the source of truth? Who maintains profiles after launch?
F2: Prairie Sunset Village and the clinics: one brand treatment, or distinct identities?

G. Compliance + Privacy

G1: Which forms may collect PHI, and should vendors assume a BAA is required?
G2: Do the newborn gallery and testimonials remain in scope? What consent process applies?
G3: What WCAG 2.1 AA evidence is required — checklist, VPAT, or third-party audit? Any language other than English?

H. Governance

H1: Was Section 10 meant to be evaluation criteria? If so, please share categories and weights.
H2: Who is the day-to-day owner besides HR, and who approves design?
H3: Are there required insurance limits or Hospital contract terms beyond a vendor sample SOW?
H4: Are there proposal format, page, or file-size limits?

Answers will be shared with all vendors who received the RFP.
Each question maps to an RFP gap that changes price, timeline, or legal risk.

P/ 5

GO WITH Confidence.

Thank you

Adam Bauerle Technical Director adam@projex.co 605.939.0124

Full Stack Digital Partner

2040 W Main St. Ste. 304, Rapid City, SD 57702 | 605.939.0709 | reach@projex.co

Confidence.